---
title: Infotrac - Total Alignment
description: Transform your organization with Total Alignment. Achieve lasting results through strategic focus, accountability, and a unified workforce for sustained growth and performance.
image: https://www.infotrac.com/hubfs/Brand%20Assets/Logo/LOGO%20-%20PNG_14.png
---
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# Alignment that transcends
#### *Unlocking performance at every level and across the entire organization*
Eliminate silos. Build capacity. Clarify accountability. Empower people. Advance as one team. Achieve lasting results that multiply
[Start Here](https://www.infotrac.com#contact-form)
This is where **Total Alignment** begins and where it’s always been: 40+ years of refinement by the people who built it.
Sounds familiar?
The Problem
## When your strategic direction is misaligned, results fall short.
01
### Vision without buy-in
click to read →
Vision without buy-in
Collaborators at all levels cannot articulate where the organization is headed or why the strategy exists.
02
### Decisions are slow, results even slower.
click to read →
Decisions are slow, results even slower.
When accountability is unclear and
empowerment is lacking, decisions wait for approval and strategies lose momentum before they take hold.
03
### People don't see their impact
click to read →
People don't see their impact
From leadership to front-line employees, people lack clarity about how their individual contribution drives the organization’s objectives.
04
### Teams optimize for themselves, not the whole.
click to read →
Teams optimize for themselves, not the whole.
The drive for functional recognition leads teams to compete for resources rather than collaborate toward a shared result.
05
### Stated values and actual behaviors don't match
click to read →
Stated values and actual behaviors don't match
When values are written on a wall but not lived daily, trust erodes and the workforce loses motivation.
06
### Compensation rewards tenure, not contribution
click to read →
Compensation rewards tenure, not contribution
When pay is based on seniority rather than results, people lose the connection between their effort and the organization’s success.
07
### Your best people leave first
click to read →
Your best people leave first
High performers self-select and exit out of misaligned organizations. Talent drain is one of the most visible and costly symptoms of misalignment.
08
### Bad news doesn't travel up
click to read →
Bad news doesn't travel up
When speaking up feels risky, leaders make critical decisions based on filtered, sanitized information. Problems that could have been caught early become crises. Problems remained hidden to upper levels.
09
### Short-term pressure overrides long-term health
click to read →
Short-term pressure overrides long-term health
The urgency for quarterly results leads people to make decisions that look good now but quietly erode the organization’s capacity to compete in the future.
10
### Family dynamics override organizational logic
click to read →
Family dynamics override organizational logic
In companies where roles are assigned for personal reasons, succession issues create tensions, and decisions are made to preserve relationships rather than serve the business produce misalignments that are real.
Our approach
The Solution
## *Total Alignment* - A proven methodology trusted by leading companies.
The Total Alignment model has evolved for over 40 years to transform global organizations. Its four-phase process of Visioning, Accountability, Information, and Culture coalesce to unify the movement of your people to advance as one team towards outstanding results for your business.
 Misaligned
.png) Aligned
Phase 01 01
### Visioning
click to read →
Phase 01
A process of involving everyone to contribute to the formulation of the vision of the organization, and truly understand and own it.
Phase 02 02
### Accountability
click to read →
Phase 02
A process of clarifying the responsibility of each job represented by accurate metrics and defining the roles of direct, cross-functional or management influence.
Phase 03 03
### Information
click to read →
Phase 03
A process of customization of vital information for each job and providing the infrastructure for cross-functional and vertical communication.
Phase 04 04
### Culture
click to read →
Phase 04
A process of rhythmic interactions, one-on-one and in teams, using tools and disciplines to facilitate alignment vertically and cross-functionally at all levels.
What we do
Services
### Consulting Services
We don't hand you a methodology and leave. We work alongside your leadership team through every phase — diagnosing what's holding the organization back, building the accountability structures that make strategy executable, and staying through implementation until alignment is established.
### TOPS Software
TOPS is the platform that keeps Total Alignment alive within the organization. It gives performance full visibility through one page of vital information.
Every person — from the C-suite to the front line — sees their objectives, tracks their results in real time. Exceptions escalate automatically through the levels of the organization for resolution.
CLIENT CASES
Success Stories
## Companies that transformed their organization
21x Revenue Growth
Driven by two decades of *Total Alignment*—scaling to 7x employees, 16x EBITDA, 14x market value, and expanding 43x OXXO stores".
\*Foreword by José Antonio Fernández Carbajal in the *Total Alignment* book.
3x Revenue in 4 Years
During the implementation of Total Alignment the company exceeded its 2025 vision (three years ahead of schedule) and increased EBITDA 4x, and eventually concluded the sale of 50% of the company to GE Vernova for US $5.275B (10x EBITDA).
\*IPADE Business Case.
OUR CLIENTS
> "
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> Bringing in Riaz Khadem (Infotrac) to help us implement the concepts from this book at FEMSA was instrumental to our growth. We needed a unified language to understand and measure our progress, and to reach alignment on the Critical Success Factors across every member of the team. Riaz was immensely helpful in achieving this. He introduced the process of applying his methodologies and solutions, transforming the way we operated by forcing us to truly work as a team.
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> — JOSÉ ANTONIO FERNÁNDEZ CARBAJAL FEMSA
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> This book offers a great step-by-step method that enabled our company to spread our business model.
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> — Daniel J. Servitje Montull Grupo BIMBO
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> Total Alignment helps everyone in a company focus on what's important and truly generates value, thus shaping a collaborative culture within the firm. For us it has been a culture-changing philosophy.
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> — Graciano F. Guichard G. El Puerto de Liverpool
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> For the first time, we have a book that puts it all together: management processes that have always been apart are now aligned and integrated.
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> — Héctor A. Rangel Domene BCP Securities Mexico / Fresnillo plc / BBVA Bancomer
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> One of the leading causes of companies not achieving their maximum potential is the lack of organizational alignment in strategy definition and implementation. Total Alignment is the answer to organizations achieving their potential and provides lots of practical insight as to how to achieve this elusive goal. Recommended to all managers, new or experienced, domestic or international, old or new economy. Everybody can greatly benefit from it.
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> — F. Javier Fernández C CEMEX
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> We have implemented Total Alignment for nearly 20 years. The management technique helps companies go from vision to strategy, from specific decision making to execution of key goals, which makes all the difference when steering your company towards your set targets.
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> — Jorge Ballesteros Franco GMD Resorts
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> Total Alignment has allowed us to survive through the most difficult financial times and crisis, and help us to thrive through a simple group of processes that help align our vision for the years to come with complete and total accountability.
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> — Norberto Sánchez Norsan Group
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> Among hundreds of books on how to improve performance, this one is a gem. It gives managers practical tools and a new mindset to improve their organization today!
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> — Julián Serrano Gutiérrez Ex Tiendas Oxxo / Cervecería Cuauhtémoc Moctezuma
TOTAL ALIGNMENT
THE BOOK
## *Total Alignment*
The blueprint for businesses of all types and sizes, this book will help you align your day-to-day operations, business strategies, and build a strong management team to achieve breakthrough results, sustained growth, and a high performing workforce.
About us
The Board
- 
Nasr Khadem
CEO of Infotrac
Nasr leads Infotrac's client work, partnering directly with CEOs and leadership teams through every phase of implementation. He brings Total Alignment from concept to culture — building the infrastructure, aligning the people, and staying until the results are real and lasting.
- 
Riaz Khadem
Founder of Infotrac and Creator of the Total Alignment System
The mind behind Total Alignment. Over four decades, Riaz and his team developed and refined the methodology that has transformed hundreds of organizations across industries worldwide. He is the Chairman of Infotrac, and co-author of Total Alignment and its prequel, One Page Management, published in thirteen countries.
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Linda Khadem
Co-Author of the Total Alignment System
Board member and Corporate Counsel of Infotrac, Linda co-authored the Total Alignment book and has played a central role in shaping how the methodology is structured, legally protected, and communicated globally. Her legal and business background brings rigor to everything the system stands for.
NEXT STEPS
Contact Us
## Ready to align your organization?
Fill out the form and someone from our team will reach out to understand your situation.
[+1 (404) 843-2589](tel:+1%20(404)%20843-2589)
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© 2026 Infotrac. All rights reserved.
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Advancing vision through alignment.
Services
- [Consulting Services](https://www.infotrac.com#services)
- [TOPS Software](https://www.infotrac.com#services)
- [Our Methodology](https://www.infotrac.com#methodology)
Industries
- Service
- Manufacturing
- Banking
- Food
- Retail
- Insurance
Resources
- [Total Alignment Book](https://www.infotrac.com#book)
- Blog
- [Contact](https://www.infotrac.com#contact)
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